How difficult is to change LMS providers for large UK organisations?

When you think of large complex organisations with demanding training requirements, NHS trusts are probably some of the most complex. So when the task is not just changing your LMS but doing it to the tightest deadlines, it’s an even bigger challenge. Here’s how Dynamic approached this exciting project.

… with the most Dynamic LMS provider in the UK, it’s easier than you may think

Finished inside

10 weeks

A major acute trust changing its LMS provider is a big undertaking you’d assume. But to try and do it inside 10 weeks? Nigh-on impossible? Well, that’s exactly what one NHS trust did when they decided to switch to the Dynamic LMS platform.

Designed for over

0 Staff

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is a major acute trust employing over 8,500 staff across several sites. It provides a full range of in-patient and community services to the local population in the Wigan Borough and surrounding areas.

LMS system

Upgraded

Following a review of LMS providers in the UK, the trust decided to replace their current LMS platform with Dynamic, one of the leading LMS providers in the UK—both in terms of functionality and value. This provided them with more flexibility and lower running costs.

Moving LMS for both functionality and better value

With over 300 courses on their old LMS platform and hundreds of thousands of training records to transfer over, a smooth-running project was essential. It became Dynamic’s mission to provide the trust with a seamless transition to their new LMS platform, within 10 weeks. This timescale ensured that the transfer to the Dynamic LMS was completed in March 2024—before the trust’s existing LMS supplier contract expired.

The Trust increased the functionality of its LMS
... whilst also reducing
running costs

Unlimited support

Following implementation, the trust has used functionality it didn’t have within its previous platform. And since the transfer, the trust has improved its communication to end users using the LMS dashboard. It has also implemented more bite-sized learning within the courses, using the extensive course development features. And on top of all this, the learning team at the trust is particularly reassured by the fact that Dynamic provides unlimited help desk support—all included in the price—no matter how many users are added.

... and that support never stops

We began the project by designing, installing and configuring the LMS platform to the needs of the trust. We hosted the platform on the Dynamic private cloud server infrastructure. Dynamic provided training to the trust’s LMS administrators, which allowed them to transfer the courses from their original LMS platform. The Dynamic team was always on hand to provide any advice and support, when needed. Dynamic’s presence gave the administration team the assurance it needed to be confident that everything was set up correctly ready for launch.

The project was successfully delivered on time, on budget and to the specification agreed with the managers at the trust.

What’s next?

1.

The trust is currently using Dynamic LMS for all its compliance training and reporting.

2.

Next, it will be deploying the performance appraisal and peer-to-peer recognition functions.

3.

This will then be followed by 360-degree feedback and medical device management functionality.

"It was a massive undertaking moving all our courses, user groups and training records over to the Dynamic LMS Platform, especially due to the very tight deadlines we had. Dynamic were brilliant, we had regular weekly meetings, training sessions were delivered when we asked for them at the correct point in the project, and the support we received from Dynamic throughout the project was excellent. Following our go live, we just contact the Dynamic helpdesk when we need support and have monthly meetings with Lisa Welch our LMS Service Delivery Manager."

Heather Dandy
Digital Training & PAS Manager

"This was a hugely important project for us here at Dynamic. Making sure that switching from your current LMS to another, smoothly, is vital—not least because you don’t want to lose any information or records. The fact that this project was for a large organisation brought our attention to detail in full focus. Thankfully, with Dynamic LMS, we are working with a very stable and flexible platform and the team here made sure we met the client’s—and our own, highest standards."

Ian Glover
LMS Services Director

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