OUR APPROACH

Inspire

people, change, results, performance, resilience, collaboration, engagement, success,

together

What do you want to achieve?

Our digital learning and communications are designed to:

Drive engagement
by using simple, functional, yet beautiful design principles to capture the hearts and minds of the audience.
Improve people performance

with specific outcomes, such as improved job performance, skills development or knowledge retention.

Deliver results
combining robust needs analysis, problem-solving and measurable outcomes in the learning design process.

Getting under the skin of the organisational challenge is the key to creating digital learning that inspires lasting impact

On a mission to help you achieve more through learning

Turn that engagement into lasting learning impact by designing the best strategies, frameworks and methods to solve your challenges. We work with your stakeholders and subject matter experts to combine world-class design, learning innovation and your organisation’s insights, to multiply your impact.

Success for learners, for your organisation—and you

We can work with you to help create more relevant and compelling learning solutions tailored to your business needs. By addressing your specific challenges, we help you design impactful programmes that deliver measurable results, giving you more ways to demonstrate success and prove your impact.

Our learning design principles

Using a multidisciplinary approach, we bridge the gaps between creative design disciplines, human behaviour, psychology, instructional design principles and the field of learning to ensure that everything we create is relevant, meaningful, and actively contributes to key organisational objectives.

We are:

Human-centred

People are at the core of our design process. That’s why we invest time in understanding both your needs and those of your learners—their motivations, challenges and goals. Using these insights, we craft personalised learning experiences that deeply resonate and leave a lasting impact.

Impact-oriented

Our focus is on driving performance, changing behaviours and upskilling people at every level of your business. This aligns seamlessly with your business needs, supporting your core goals, brand and values to deliver tangible and measurable outcomes that have a lasting impact on your learners and organisation.

Design-driven

We use design thinking not only to fuel visual creativity but also to drive robust problem-solving and agility throughout the development process. By embedding ideation, prototyping, testing and iteration at every stage, we ensure continuous refinement. Our teams—specialising in learning experience design, creative design, development and innovation—all collaborate under one roof. Together, we follow principles that allow us to create stunning aesthetics and seamless user experiences that are not just functional and valuable, but ultimately effective.

Designed for impact, created in partnership

Our development process is the result of years of experience managing complex digital learning projects, offering a flexible yet robust approach to both project management and learning design. You’re an integral part of this process, invited to participate in key activities, provide feedback and join stakeholder reviews. This collaborative approach ensures that we adhere to proven design principles and methods while delivering your project on time, within budget, and consistently exceeding your quality expectations.

Our process:

Define

We immerse ourselves in your world to understand your goals and challenges and define the scope and expectations of the project.

Design

We design the experience, using learning science and the latest technologies to maximise engagement and impact.

Create

We create a first-class learning experience, bring it to life with outstanding visual design, then test and refine the developed materials.

Launch

We help you launch your learning in the right way, engaging your audiences and measuring the success of your project.

Working with the best-known brands

A measured approach

What does success look like?

It’s different from organisation to organisation and is based on your own unique needs. Because we work with you to uncover and define your business needs and map learning against your success metrics, we can measure and evaluate the final outcomes and overall impact—and help you prove the value you’ve added to your organisation. Generally, this will be a three-step process, running alongside design and development work, where we’ll: 

Gather insights

Design for impact

Measure success

What we do

Whether you’ve already done some work to refine your requirements or are just starting a new project, we can provide a fresh perspective and create learning that makes a real difference across your organisation.

Who we are

We’re more than just one of the UK’s leading elearning providers, we’re a company with a rich history and culture stretching back 25 years.

Want to find out more about the way we work?

We take a human-centred approach to finding out exactly what your learners need to know and why. If you want to create high-impact digital learning, then call us, today.

Call us on 0113 323 0760

Or please complete the form and we’ll get back to you.




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